PRODUCT SAFETY
Samsung Expands Recall of Galaxy Note7 Smartphones Based on Additional Incidents with Replacement Phones; Serious Fire and Burn Hazards
Last updated: 2016-10-26 · Source: GearVerify Atlas
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What this recall means for you
This recall involves all Samsung Galaxy Note7 smartphones. The recalled devices have a 5.7-inch screen and were sold in the following colors: black onyx, blue coral, gold platinum and silver titanium with a matching stylus. Samsung is printed on the top front of the phone and Galaxy Note7 is printed on the back of the phone. This recall involves all Galaxy Note7 devices received as replacements as part of the previous Galaxy Note7 recall on September 15, 2016 and any Galaxy Note 7 with a green battery icon, regardless of date purchased or IMEI.
What to do next
- Check if your product matches the recall description — check model numbers and date codes
- Stop using the product immediately if it matches the recall
- Follow the official recall remedy: refund, repair, or replacement
- Register with the manufacturer to receive updates
- Keep your recall notice for your records when contacting the retailer
Recall data
| Brand | Samsung Electronics America Inc., of Ridgefield Park, N.J. |
|---|---|
| Product | Samsung Galaxy Note7 smartphones |
| Deaths Reported | None reported |
| Primary Hazard | fire |
| Remedy | Refund; Replace |
| Category | consumer |
| Recall Date | Oct 12, 2016 |
| Record ID | CPSC-17011 |
| Source | cpsc.gov |
| Last Updated | 2016-10-26 |
| Published | 2016-10-12 |
| Record ID | CPSC-17011 |
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